F.A.Q's
Q: What is The Princess Pamper Palace & Spa, Inc.?
A: The Princess Pamper Palace Inc. is a top of the line, mobile spa.
It’s the place where we bring your princesses dreams to your front door at a very affordable price!
Whether it is your princess’ special day or if you just want
them to have a great afternoon escape, we specialize in making memories!
Q: What services does The Princess Pamper Palace provide?
A: Please refer to our website under “Princess Party Packages”.
Q: How do I book a party?
A: Please go under our “Princess Party Packages” tab & click Book Now.
You can also call us to speak to a member of our staff.
Q: Are we allowed to bring our own food?
A: No. Food and cake can be served before or after the party inside your residence.
Q: What should I bring to my Party?
A: Please bring your Princesses and their smiles!
Oh, and if you are bringing your own food feel free to set up early.
Q: What happens if we are running late?
A: Unfortunately, parties will have to start on time to be fair to the parties behind you.
If you or your party guests are late, it may result in a loss of services due to time restraints.
Q: What happens if less children come for a party, will we be refunded the difference?
A: Unfortunately no. Once a party is booked, we are ready to serve if less children show up than expected, MORE FUN FOR THE ONES THAT DO!!!
Q: What ages do you cater to?
A: We serve Princesses ages 3-13 years old.
Q: What hours can you be contacted for business?
A: M-F we can be reached from 10AM-7PM, Saturday & Sunday 10a-5p.
If we are busy with another client, please leave a message and we will be sure to return your call within 24hrs.
We love our customers!
We can be reached 24/7 on our website to
book parties, party add on’s, and view information about our services.
Q: Is there a refund for party cancellations?
A: No.
Q: Am I able to add services to my party package?
A: Yes definitely. Depending on the services (Cakes, treats, etc. are advised to be booked a MINIMUM of 2 weeks in advance to assure that it can be done and you receive the exact service you want.)
Q: How do I make payment for party?
A: A PayPal invoice will be sent to the email address provided on your booking form. To secure your party date and time, a non-refundable 50% deposit is required at the time of booking. The remaining balance must be paid no later than 72 hours (3 days) prior to the event date. Parties with an outstanding balance after this deadline may be subject to cancellation.
FOR ANY ADDITIONAL INFORMATION YOU ARE MORE THAN WELCOME TO CALL US :
(954) 761.6932
OR
EMAIL YOUR QUESTIONS TO :